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PBX Administrator Jobs In Maharashtra

PBX Administrator Jobs In Mumbai


Position: PBX Administrator
Job Shift: Night
Experience: 2-6 Years
Education: B.Tech/B.E/M.Tech
Job Location: Navi Mumbai
Salary Range:  Rupee 8,00,000 – Rupee 9,00,000 p.a
Days of Walk-in: Wednesday to Friday
Time for Walk-in: 10:00 AM to 11:00 AM
                                                                                        
PBX Administrator Jobs In Maharashtra

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KEY RESPONSIBILITIES:
  • Monitoring, maintaining and troubleshooting PBX asterisk related issues.
  • Knowledge of SIP trunks PRI is must.
  • Ability to configure VOIP phones (Yealink and Aastra preferable).
  • Working closely with Operator team leads to make sure smooth performance of Call Center agents hosted on PBX.
  • Strong knowledge of queues, Sub-menus, IVR setup on PBX systems.
  • Ability to design strategy for PBX queues and sub-menus and implement them as per requirement from Marketing team and Management.
  • Knowledge of legacy PBX technologies.
  • Proactively monitor circuit uptimes and utilization.
  • Knowledge of Quality of Service (QoS) related to IP Telephony/Video.
  • Strong documentation skill using Microsoft Visio, Flow charts etc.
SKILLS/EXPERTISE:
  • Strong communication skills, effective verbal and written communication skills in English; organizational and follow up skills.
  • Self-starter with a focus on quality work, balanced with achieving results within acceptable time frames.
  • Possesses a high degree of system level troubleshooting.
  • Ability to thrive in a challenging, fast-paced environment.
  • Ability to work both independently and as part of a team environment.
  • Willingness to assist and effectively communicate with individuals across the organization.
  • Knowledge of Cisco ASA Firewalls, switches will be an additional advantage.
Note:
  • This position is open only for male candidates willing to work in Night shift.
  • We do not have rotational shifts.
  • We welcome candidates from out of Mumbai. Initial relocation support in the form of travel and accommodation reimbursement will be provided to candidates who have been offered employment, as per the company policy.
  • Traveling facility (pick up and drop) will be provided to candidates residing in western suburbs post selection as per the company policy.
  • The whole recruitment process may take the entire day; candidates are therefore requested to plan out their schedule accordingly.
  • Candidates who have appeared for our selection process in the last 3 months are not eligible for this opening.

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