Oracle Recruitment 2017 Jobs For Freshers Apply

 Oracle Recruitment 2017 Jobs For Freshers Apply

Company-         Oracle

Website-            www.oracle.com

Eligibility-         Bachelor Degree

Experience-        0 - 3 yrs

Location-           Bangalore

Job Role-           System Administrator

 Oracle Recruitment 2017 Jobs For Freshers Apply


Company Profile-

This is the place to get basic facts about the company (PDF), / to learn about how Oracle is dedicated to unleashing innovation by simplifying IT. Find out about the Executive and Board of Directors leadership teams who drive the company's direction. Learn about Oracle's History, & the Innovation & Acquisitions that will help shape its future, as well as Customer Successes and Oracle Excellence

Job Description-
  • Respond to reported service issues (incidents) by handling in-bound SRs ensuring that the customer problems are identified & documented using the Oracle Helpdesk application.
  • Identify any known incident resolutions using a knowledge management system
  • Apply identified resolutions to the incident and interact with the customer to ensure the incident has been properly resolved
  • Ensure proper escalation of incidents to other GIT OU Support groups which cannot be resolved by this role.
  • Liaise with regional Oracle University event scheduling teams to resolve events which have not been scheduled correctly
  • Liaise with regional Oracle university teams and Global IT staff to identify & resolve classroom desktop problems which may affect the readiness of a classroom prior to a class starting.
  • Work to defined GIT OU Support processes and quality guidelines.

Candidate Profile-


  • A Bachelor Degree in Computer Science, Engineering / equivalent
  • 0 - 3-years of relevant Experience in described field
  • Some Experience of working in  support service environment desirable, but recent Graduates or Freshers with appropriate skills are welcome to apply

Technical Skills-
  • Working knowledge of Windows, Linux and Solaris operating system commands and interfaces
  • Understanding of networking concepts and protocols is recommended
  • Understanding of Virtualization concepts – VMware, Xen hosts
  • Read, understand and apply known error management documentation and product installation guides for purposes of identifying and applying resolutions.
  • Knowledge of Oracle Database technology is recommended.

Professional Skills-
  • Understands the importance of customer service
  • Is able to manage time & work flow to meet service levels
  • Adjusts terminology to meet the needs of the customer
  • Presents issues and solutions clearly and checks for understanding
  • Exercises judgment in seeking advice & counsel
  • Handles stressful situations Effectively

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