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NICE Recruitment 2017 Jobs For Freshers Apply

NICE Recruitment 2017 Jobs For Freshers Apply

NICE Recruitment 2017 Jobs For Freshers Apply

Company    NICE
Website 
    www.nice.com
Eligibility      B.Tech/B.E
Experience      3+ yrs
Location     Pune
Job Role     Product Support Engineer
Latest Freshers 2017       Click Here Apply
IT Jobs 2017     Click Here Apply  

NICE Recruitment 2017 Jobs For Freshers Apply

NICE Recruitment 2017 Jobs For Freshers Apply


Product Support Engineer:-
to join our dynamic global Product Support team.



Responsibilities:-



  1.     Provide expert technical assistance to customers
  2.     Developing and maintaining strong Customer relationships
  3.     Coordinate with Internal Groups to solve technical issues



Qualifications:-



  1.     Tech/B.E in Computer Science – or equivalent
  2.     3+ year’s experience with software support – A MUST
  3.     Strong trouble shooting, fault diagnosis and root cause analysis skills

  1.     A MUST
  2.     Ability to independently prioritise work and multi task
  3.     Confident disposition and ability to manage high pressure customer interactions
  4.     Proven track record of providing support to External Customers
  5.     Experience in one of the following databases: Oracle and/or MS SQL Server and good knowledge of SQL
  6.         Experienced in troubleshooting with some exposure to performance tuning in one of the following:
  7.             Database
  8.             Application Server
  9.             Operating System
  10.             SAN & I/O Infrastructure
  11.         Proficient with Unix/Linux or Windows operating system
  12.         Experience with web technologies (Web Servers, Applications servers)
  13.         Development experience in any programming language (e.g. Java, C++, VB) – a plus
  14.         Technical Support Experience with enterprise software
  15.         Ability to establish sound working relationships with many diverse groups
  16.         Strong Attention to detail
  17.         Strong verbal and written communications skills
Click Here Online Apply
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