>

ITSM Support Jobs In Pune Bangalore

ITSM Support Jobs In Pune/Bangalore

TITLE : ITSM support

LOCATION : Pune / Bangalore

EXPERIENCE: 2-8 years

Eligibility : Any Graduate

Company : Vyomlabs

ITSM Support Jobs In Pune  Bangalore


Recruitment Freshers
 IT-jobs All-india-job
Army-Jobs Metrorail-jobs
Delhi-jobs Chennai-jobs
Any-Graduate-jobs B.Tech-jobs
Bank-jobs Mumbai-jobs

JOB INFORMATION


Job Description: Technically support the team and share knowledge and experience for team grooming Identify, perform root cause analysis, provide work-around and resolution for Problem tickets raised from existing Incidents or potential problems identified by themselves, the support team or leads Root-cause analysis, work-around and solution to Problem tickets is the responsibility of this team Investigate and implement solutions on improving overall performance of the system Create/Update/Review/Approve/Publish/Retire Knowledge Articles raised by themselves or the team Help the support team (L1/L2) to achieve the desired level of service by resolving escalated tickets, raising issues with BMC Support Deploy hot-fix / work-around provided by BMC on the SeMaPHORE environments, without affecting the on-going functionalities Participate in Change Notes analysis, development, building test cases, unit testing and deployment Participate in SeMaPHORE-related project activities which will include large integration/customization/configuration projects. Team Lead will contact when required Work during out-of-office hours for Critical issue resolution and also for deployment / release activities Work in shifts to support Europe customers (0800 to 1800 hrs CET i.e. 1130 to 2130 hrs IST) Contact Person: Amruta Lanka

ITSM Support Jobs In Pune Bangalore Click Here

Information provided free of cost by www.Freejobalert9.com is collected from various sources such as notifications, statements and any other sources or any one of them, offered by organizations, periodicals, websites, portals or their representatives. Users must seek authentic clarification from the respective official sources for confirmation. www.Freejobalert9.com will not be responsible for errors in the information provided, or inconvenience to the readers thereon...

Post a Comment

[blogger]

MKRdezign

Contact Form

Name

Email *

Message *

Powered by Blogger.
Javascript DisablePlease Enable Javascript To See All Widget